Privacy Policy
Last Updated: September 29, 2026
Jinrui Peptide (“Jinrui Peptide,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit, browse, communicate with, or make a purchase through our website, https://jinruipeptide.com/ (the “Site”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information, as well as the choices and rights available to you.
By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us when you interact with the Site, place an order, contact our team, subscribe to communications, or request support.
The types of information we may collect include:
- Full name
- Email address
- Telephone number
- WhatsApp or other contact information
- Billing address
- Shipping address
- Company or organization name
- Order and transaction information
- Product inquiry information
- Payment-related information
- Communications and correspondence with our team
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you use the Site, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on the Site
- Click and browsing activity
- Cookie and similar technology data
2. How We Use Your Information
We may use the information we collect for purposes including:
- Processing and fulfilling orders
- Confirming purchases and transactions
- Arranging shipping and delivery
- Responding to product inquiries
- Providing customer support
- Communicating about orders, shipping, payments, or account matters
- Providing requested product documentation, including COA-related information where applicable
- Managing wholesale or business cooperation inquiries
- Improving our Site, products, and customer experience
- Preventing fraud, misuse, and unauthorized activity
- Maintaining the security of our systems
- Complying with legal and regulatory obligations
- Sending service-related or promotional communications where permitted by law
We will only use personal information for purposes that are reasonably related to the reason it was collected.
3. Order and Transaction Information
When you place an order through the Site, we may collect information required to process and fulfill your purchase, including your name, contact details, billing information, shipping address, products ordered, order value, and transaction status.
Payment information may be processed by third-party payment service providers. We do not necessarily store complete payment card numbers or sensitive payment credentials on our own systems.
Your payment information may therefore be subject to the privacy policies and security practices of the applicable payment provider.
4. Payment Processing
We may use third-party payment processors, payment gateways, banks, or financial service providers to process transactions.
These service providers may collect or process information such as:
- Cardholder name
- Payment card information
- Billing address
- Transaction details
- Device or fraud-prevention information
We encourage you to review the privacy policy of the relevant payment provider before submitting payment information.
5. Shipping and Logistics
To fulfill and deliver orders, we may share necessary information with shipping companies, logistics providers, warehouses, customs service providers, or other delivery partners.
This information may include:
- Recipient name
- Telephone number
- Email address
- Shipping address
- Order details
- Customs-related information where required
We only provide information reasonably necessary for fulfillment and delivery.
6. Communications
If you contact us by email, WhatsApp, contact form, or other communication channels, we may collect and retain the information contained in your message.
This may include your:
- Name
- Contact information
- Product requirements
- Order details
- Business information
- Communication history
We use this information to respond to your inquiries and provide customer support.
7. Cookies and Similar Technologies
Our Site may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand how visitors use the Site.
Cookies may be used to:
- Remember preferences
- Maintain shopping cart functionality
- Improve website performance
- Analyze visitor behavior
- Measure traffic and engagement
- Support security and fraud prevention
- Enable advertising or marketing functions where applicable
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
8. Analytics and Third-Party Technologies
We may use third-party analytics, advertising, communication, hosting, security, or ecommerce tools.
These third parties may collect certain information about your interaction with the Site in accordance with their own privacy policies.
Such providers may include services related to:
- Website hosting
- Ecommerce functionality
- Payment processing
- Analytics
- Customer communication
- Email services
- Advertising
- Fraud prevention
- Shipping and logistics
We are not responsible for the privacy practices of third-party websites or services that are not controlled by us.
9. How We Share Personal Information
We do not sell personal information in the ordinary meaning of the term.
We may share personal information with third parties when reasonably necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Ecommerce service providers
- Analytics providers
- Customer service tools
- IT and security providers
- Professional advisers
- Government authorities where legally required
We may also disclose information where necessary to:
- Comply with applicable law
- Respond to lawful government requests
- Protect our legal rights
- Investigate fraud or misuse
- Protect the safety and security of our business, users, or systems
10. International Data Transfers
Because we may work with service providers, customers, and business partners located in different countries, your personal information may be processed or stored outside your country of residence.
Where required by applicable law, we take reasonable measures to ensure that cross-border transfers of personal information receive appropriate protection.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Fulfilling orders
- Maintaining business and transaction records
- Providing customer support
- Resolving disputes
- Preventing fraud
- Meeting accounting, tax, legal, or regulatory obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
12. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no internet transmission, online platform, or electronic storage method can be guaranteed to be completely secure.
You are responsible for taking reasonable steps to protect your own devices, passwords, and account credentials.
13. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
- Opt out of certain marketing communications
These rights are subject to applicable legal requirements and exceptions.
To submit a privacy-related request, please contact us using the details provided below.
14. Marketing Communications
Where permitted by law, we may send you promotional or marketing communications.
You may opt out of marketing emails at any time by using the unsubscribe option included in the communication or by contacting us directly.
Please note that even if you opt out of marketing messages, we may still send transactional or service-related communications regarding your orders or inquiries.
15. Children’s Privacy
Our Site is intended for business, laboratory, and research-related customers and is not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
16. External Links
Our Site may contain links to third-party websites, platforms, or services.
We are not responsible for the content, privacy practices, or security policies of third-party websites.
We encourage users to review the privacy policy of each external website they visit.
17. Research Use Notice
Certain products available through Jinrui Peptide are intended for laboratory and research applications.
Any product-related information provided on the Site is for informational and research-related purposes and does not alter how we collect or process personal information under this Privacy Policy.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Website functionality
- Legal requirements
- Service providers
- Privacy or security practices
When we update this Privacy Policy, we may revise the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact the Jinrui Peptide team.
Li Jane
WhatsApp: +852 6811 3861
Lily
WhatsApp: +852 9569 0708
Website: https://jinruipeptide.com/
For privacy-related requests, please provide enough information for us to identify your request and respond appropriately.
Jinrui Peptide
Privacy Policy
Last Updated: September 29, 2026