Last Updated: September 29, 2026

Thank you for choosing Jinrui Peptide.

This Shipping Policy explains how orders are processed, shipped, delivered, and handled through https://jinruipeptide.com/ (the “Site”).

Please review this policy carefully before placing an order.

1. Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing time may vary depending on:

  • Product availability
  • Order quantity
  • Order verification
  • Packaging requirements
  • Payment confirmation
  • Public holidays
  • Other operational factors

Most orders are prepared for shipment within a reasonable processing period after payment confirmation.

If additional information is required before shipment, our team may contact you using the information provided with your order.

2. Shipping Destinations

Jinrui Peptide serves customers in multiple countries and regions.

Shipping availability may vary depending on:

  • Destination country or region
  • Local import requirements
  • Carrier availability
  • Product restrictions
  • Customs requirements
  • Logistics conditions

If you are unsure whether we can ship to your location, please contact our team before placing an order.

3. Shipping Methods

We may use different shipping carriers or logistics providers depending on the destination, package size, order value, and shipping conditions.

Available shipping methods may include:

  • International express delivery
  • Standard international shipping
  • Commercial courier services
  • Other suitable logistics methods

The specific carrier may vary by order.

We reserve the right to select or adjust the shipping method where reasonably necessary to ensure safer or more efficient delivery.

4. Shipping Fees

Shipping fees may vary depending on:

  • Destination
  • Order size
  • Package weight
  • Product quantity
  • Shipping method
  • Carrier fees
  • Customs or regional requirements

The applicable shipping cost may be displayed during checkout, included in the order quotation, or confirmed by our team before payment.

Unless otherwise stated, shipping charges are non-refundable once an order has been shipped.

5. Estimated Delivery Time

Delivery times are estimates only and are not guaranteed.

Actual delivery times may depend on:

  • Destination country or region
  • Shipping carrier
  • Customs clearance
  • Local delivery networks
  • Public holidays
  • Weather conditions
  • Remote-area delivery
  • Other circumstances outside our reasonable control

International orders may take longer than domestic or regional deliveries.

Please contact us if you require shipping information for a specific destination before ordering.

6. Tracking Information

Where tracking is available, tracking information will normally be provided after the order has been shipped.

Tracking information may include:

  • Tracking number
  • Carrier name
  • Tracking link
  • Shipping status

Please allow some time after shipment for tracking information to become active in the carrier’s system.

7. Shipping Address

Customers are responsible for providing complete and accurate shipping information.

Please carefully verify:

  • Recipient name
  • Street address
  • Apartment, suite, or unit number
  • City
  • State or province
  • Postal or ZIP code
  • Country or region
  • Telephone number

Jinrui Peptide is not responsible for delivery problems caused by incorrect, incomplete, or outdated shipping information provided by the customer.

8. Address Changes

If you need to change your shipping address, please contact us as soon as possible.

We may be able to update the address if the order has not yet been processed or shipped.

Once an order has been handed to the carrier, address changes may no longer be possible.

Additional fees may apply if a carrier charges for redirection or re-delivery.

9. Customs Clearance

International shipments may be subject to customs clearance in the destination country or region.

Customs procedures are controlled by local authorities and are outside the direct control of Jinrui Peptide.

Customers may be required to provide additional information or documentation for customs clearance.

Delays caused by customs do not automatically qualify for a refund.

10. Customs Duties and Import Taxes

Unless otherwise stated, customers are responsible for any:

  • Import duties
  • Customs fees
  • Taxes
  • VAT
  • Brokerage fees
  • Clearance fees
  • Other charges imposed by local authorities

These charges are not included in the product price or shipping fee unless explicitly stated.

Customers are responsible for understanding the applicable import rules and charges in their own country or region.

11. Import Regulations

Customers are responsible for confirming that the products they order may be legally imported into their destination country or region.

Import rules may vary by jurisdiction and may change over time.

Jinrui Peptide does not guarantee that every product can be imported into every country or region.

We recommend reviewing local requirements before placing an order.

12. Customs Delays or Holds

A shipment may be delayed, inspected, held, or otherwise affected by customs authorities.

Such situations may require additional time or documentation.

We will provide reasonable assistance where possible, but we cannot control customs processing times or decisions made by local authorities.

13. Refused or Rejected Shipments

If a shipment is refused, rejected, returned, or destroyed because of:

  • Local import restrictions
  • Customer refusal
  • Failure to complete customs clearance
  • Failure to pay applicable customs charges
  • Incorrect shipping information
  • Failure to provide required documentation

The order may not qualify for a refund.

Any additional costs related to return shipping, storage, customs handling, or re-shipment may be the responsibility of the customer.

14. Delivery Confirmation

An order may be considered delivered when tracking information from the carrier confirms successful delivery to the shipping address provided.

Customers are responsible for monitoring tracking information and ensuring someone is available to receive the shipment where necessary.

15. Missed Delivery

If a delivery attempt is unsuccessful, the carrier may:

  • Attempt delivery again
  • Leave a notice
  • Hold the shipment at a local facility
  • Request that the customer contact the carrier
  • Return the package to the sender

Customers are responsible for following the carrier’s instructions and arranging re-delivery or collection where required.

Additional charges may apply.

16. Lost Packages

If tracking information indicates that a package may be lost, please contact us promptly.

We may assist with a carrier investigation.

A shipment will not automatically be considered lost solely because delivery is delayed.

Carrier investigation procedures and timeframes may vary.

If the package is confirmed as lost, we will review the circumstances and determine an appropriate solution.

17. Damaged Shipments

If a shipment arrives damaged, please keep the original packaging and document the condition of the shipment.

We recommend taking clear photos or videos of:

  • Outer packaging
  • Shipping label
  • Internal packaging
  • Damaged products
  • Any visible leakage or breakage

Please contact us as soon as possible so that we can review the issue.

For additional information, please refer to our Refund and Returns Policy.

18. Split Shipments

In some cases, an order may be shipped in more than one package.

This may occur because of:

  • Product availability
  • Packaging requirements
  • Carrier restrictions
  • Warehouse arrangements
  • Order size

Separate packages may have different tracking numbers and may arrive at different times.

19. Delays Outside Our Control

Jinrui Peptide is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Customs processing
  • Carrier delays
  • Severe weather
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Government actions
  • Labor disputes
  • Regional emergencies
  • Force majeure events

We will provide reasonable assistance where possible.

20. Research Use Products

Products supplied by Jinrui Peptide are intended for laboratory and research applications.

Customers are responsible for ensuring that orders are handled, stored, and used appropriately after delivery.

Improper handling or storage after delivery is outside the responsibility of Jinrui Peptide.

21. Order Verification

For certain orders, we may request additional confirmation before shipment.

This may include verification of:

  • Shipping information
  • Contact details
  • Payment information
  • Order details
  • Business information

Orders may be temporarily held until the required information is confirmed.

22. Shipping Questions

If you have questions about shipping availability, estimated delivery time, tracking, customs, or your order status, please contact our team.

Li Jane
WhatsApp: +852 6811 3861

Lily
WhatsApp: +852 9569 0708

Website: https://jinruipeptide.com/

Please provide your order number when contacting us about an existing shipment.

23. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in:

  • Shipping methods
  • Logistics providers
  • Carrier requirements
  • Business operations
  • Customs procedures
  • Applicable regulations

Any updated version will be published on https://jinruipeptide.com/.

The “Last Updated” date at the top of this policy indicates when it was most recently revised.

Jinrui Peptide
Shipping Policy
Last Updated: September 29, 2026